Web Survey Bibliography
Perhaps more than paper or telephone modes, online surveys face significant data quality concerns due to breakoffs. Online surveys that are time-consuming or cognitively demanding can be closed with a simple mouse click. And more broadly, the context of Internet usage may involve more distraction and competition for respondents’ time and attention to complete surveys, compared to phone and paper surveys. There have been dozens of studies on the impact of progress indicators on breakoff rates, with a metaanalysis showing inconsistent effects across comparable studies for constant rate progress bar indicators (Callegaro, Yang & Villar, AAPOR 2011) . However, most progress bar experimentation has been conducted on long questionnaires (>10 minutes median completion time). Drop-off on shorter online surveys is still a concern, and the impact of progress bars on these surveys is largely unknown. Furthermore, the horizontal width of a progress bar could impact its effect, which has yet to be examined. We use a split-ballot experiment on a short online survey (median response time <3 minutes) to evaluate the impact of using progress bars of two widths (wide and narrow) compared to a control group without a progress bar. We compare breakoff rates, item & unit nonresponse, and response time to provide initial experimental evidence to understand the effects of progress indicators on short questionnaires and a potential relationship with the width of the progress bar. Our hypothesis is that, keeping everything constant, the wider progress bar should produce lower break offs than the narrow one because respondents can more easily see the movement of the bar. We also hypothesize that for short surveys the progress bar will reduce break offs in comparison to not showing the bar. Data are currently being collected for this experiment, in a tracking survey of online product users’ attitudes.
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Web survey bibliography (336)
- Achieving Strong Privacy in Online Survey; 2017; Zhou, Yo.; Zhou, Yi.; Chen, S.; Wu, S. S.
- Where, When, How and with What Do Panel Interviews Take Place and Is the Quality of Answers Affected...; 2017; Niebruegge, S.
- Is There a Future for Surveys; 2017; Miller, P. V.
- Mobile Research im Kontext der digitalen Transformation; 2017; Friedrich-Freksa, M.
- Virtual reality meets sensory research; 2017; Depoortere, L.
- Online customer journey analysis: a data science toolbox; 2017; Bonnay, D.
- Comparing Twitter and Online Panels for Survey Recruitment of E-Cigarette Users and Smokers; 2016; Guillory, J.; Kim, A.; Murphy, J.; Bradfield, B.; Nonnemaker, J.; Hsieh, Y. P.
- Statistical Design for Online Experiments Across Desktops, Tablets, Smartphones (and Maybe Wearable...; 2016; Qian, P.; Sadeghi, S.; Arora, N. K.
- FocusVision 2015 Annual MR Technology Report; 2016; Macer, T., Wilson, S.
- The Effects of a Delayed Incentive on Response Rates, Response Mode, Data Quality, and Sample Bias in...; 2016; McGonagle, K., Freedman, V. A.
- A look at the unique data-gathering process behind the Harvard Impact Study; 2016; Vitale, J.
- Are sliders too slick for surveys?; 2016; Buskirk, T. D.
- Evaluating Online Labor Markets for Experimental Research: Amazon.com's Mechanical Turk; 2016; Berinsky, A.; Huber, G. A.; Lenz, G. S.
- Web-based versus Paper-based Survey Data: An Estimation of Road Users’ Value of Travel Time Savings...; 2016; Kato, H.; Sakashita, A.; Tsuchiya, Tak.
- An Examination of Opposing Responses on Duplicated Multi-Mode Survey Responses; 2016; Djangali, A.
- Scientific Surveys Based on Incomplete Sampling Frames and High Rates of Nonresponse; 2016; Fahimi, M.; Barlas, F. M.; Thomas, R. K.; Buttermore, N. R.
- Adapting Labour Force Survey questions from interviewer-administered modes for web self-completion in...; 2015; Betts, P.; Cubbon, B.
- Internet Panels, Professional Respondents, and Data Quality; 2015; Matthijsse, S.; De Leeuw, E. D.; Hox, J.
- Are they willing to use the web? First results of a possible switch from PAPI to CAPI/CAWI in an establishment...; 2015; Ellguth, P.; Kohaut, S.
- GreenBook Research Industry Trends Report; 2015; Murphy, L. (Ed.)
- The role of gamification in better accessing reality and hence increasing data validity ; 2015; Bailey, P.; Kernohan, H.; Pritchard, G.
- Rewarding the Truth; 2015; Puleston, J.
- Impact of raising awareness of respondents on the measurement quality in a web survey; 2015; Revilla, M.
- Email subject lines and response rates to invitations to participate in a web survey and a face-to-face...; 2015; Sappleton, N.; Lourenco, F.
- Can a non-probabilistic online panel achieve question quality similar to that of the European Social...; 2015; Revilla, M.; Saris, W. E.; Loewe, G.; Ochoa, C.
- Mode Effects in Mixed-Mode Economic Surveys: Insights from a Randomized Experiment; 2015; Hsu, J. W.; McFall, B. H.
- Web-based survey, calibration, and economic impact assessment of spending in nature based recreation; 2015; Paudel, K. P., Devkota, N., Gyawali, B.
- The Influence of Answer Box Format on Response Behavior on List-Style Open-Ended Questions; 2014; Keusch, F.
- Improving Survey Response Rates in Online Panels Effects of Low-Cost Incentives and Cost-Free Text Appeal...; 2014; Pedersen, M. J., Nielsen, C. V.
- Matrix versus paging designs in a brand attribution task; 2014; Conrad, F. G., McCullough, W., Nishimura, R.
- Internet-Based Surveys: Methodological Issues; 2014; Albaum, G., Brockett, P., Golden, L., Han, V., Roster, C. A., Smith, S. M., Wiley, J. B.
- Use of a Google Map Tool Embedded in an Internet Survey Instrument: Is it a Valid and Reliable Alternative...; 2014; Dasgupta, S., Vaughan, A. S., Kramer, M. R., Sanchez, T. H., Sullivan, P. S.
- Sequential or Simultaneous Multi-Mode? Results from Two Large Surveys of Electric Utility Consumers; 2014; Jackson, C., Ledoux, C.
- Targeting the bias – the impact of mass media attention on sample composition and representativeness...; 2014; Steinmetz, S., Oez, F., Tijdens, K. G.
- Exploring selection biases for developing countries - is the web a promising tool for data collection...; 2014; Tijdens, K. G., Steinmetz, S.
- Measuring the very long, fuzzy tail in the occupational distribution in web-surveys; 2014; Tijdens, K. G.
- Moving answers with the GyroScale: Using the mobile device’s gyroscope for market research purposes...; 2014; Luetters, H., Kraus, M., Westphal, D.
- Clicking vs. Dragging: Different Uses of the Mouse and Their Implications for Online Surveys; 2014; Sikkel, D., Steenbergen, R., Gras, S.
- Innovation for television research - online surveys via HbbTV. A new technology with fantastic opportunities...; 2014; Herche, J., Adler, M.
- Online mobile surveys in Italy: coverage and other methodological challenges; 2014; Poggio, T.
- How Sliders Bias Survey Data; 2013; Sellers, R.
- Survey Research Response Rates: Internet Technology vs. Snail Mail ; 2013; Lanier, P. A., Tanner, J. R., Totaro, M. W., Gradnigo, G.
- The impact of New Zealand's 2008 prohibition of piperazine-based party pills on young people'...; 2013; Sheridan, J., Dong, C. Y., Butler, R., Barnes, J.
- How well do volunteer web panel surveys measure sensitive behaviours in the general population, and...; 2013; Erens, B., Burkill, S., Copas, A., Couper, M. P., Conrad, F.
- Effects of Gamification on Participation and Data Quality in a Real-World Market Research Domain ; 2013; Cechanowicz, J., Gutwin, C., Brownell, B., Goodfellow, L.
- Ideal participants in online market research: Lessons from closed communities; 2013; Heinze, A., Ferneley, E., Child, P.
- Online, face-to-face and telephone surveys—Comparing different sampling methods in wine consumer...; 2013; Szolnoki, G., Hoffmann, D.
- Where does the Fair Trade price premium go? Confronting consumers' request with reality; 2013; Langen, N., Adenaeuer, L.
- Customer satisfaction in Web 2.0 and information technology development; 2013; Sharma, G., Baoku, L.
- Research staff and public engagement: a UK study; 2013; Davies, S.